However, when items enter a permanently deleted state, the recovery, while still possible, becomes a much more laborious task as end users cannot simply do it themselves.
Exchange Online administrators can also update the Office 365 MRM policy to ensure the items stay in the ‘Deleted Items’ folder for longer periods. Soft-deleted Outlook items can be recovered easily from the ‘Deleted Items’ folder by the users themselves. This solution displays the deleted items on the preview pane, highlighting them in red, and can be used to recover deleted items from multiple user mailboxes at once. One such way is to deploying a specialized third-party recover solution, Like Lepide Exchange Recovery Manager. However, the process is slightly time-consuming and there are much easier ways to go about it. Office 365 administrators can increase this duration to 30 days if they wish to do so.įor detailed information on changing the retention period for an Exchange Online mailbox, see the links in the resources section at the end.Ĭan the deleted items be recovered from on-premises Exchange?ĭeleted items from user mailboxes can be recovered using the inbuilt features of on-premises versions of Exchange. When recovered, the items go back to their original location.īy default, the permanently deleted items stay in the Deletions folder for 14 days, and are recoverable for this period. Select the required items and click Restore Selected Items. A new window with the list of all the recoverable items appears. To recover permanently deleted items, click Recover Deleted Items (in the Folder ribbon) in Outlook. Whilst the end user has no direct access to this folder, the items can still be recovered for a short period after their deletion. Permanently deleted items go to the Deletions folder (inside the invisible Recoverable Items folder of the mailbox). The end user hard-deletes (Shift + Delete) the item from any folder.The end of the retention period is reached.The end user deletes it from the Deleted Items folder.Change the policy name, set the retention time and click Save.Īn item is permanently deleted if any of the following occurs: To edit the Default MRM policy, go to compliance management > retention policies, select the Default MRM Policy, and click the edit icon. Administrators can create a new MRM policy by editing the default one from the Exchange admin center.
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